We are looking for a skilled Integration & Automation Engineer with experience in API integrations, workflow automation . The ideal candidate will have hands-on expertise in building scalable integrations across platforms, along with exposure to Gen AI, SharePoint, and AWS environments .
Key Responsibilities
Design, develop, and maintain API integrations and automation workflows across systems
Build and optimize workflow-based automation solutions to improve operational efficiency
Integrate applications using REST APIs, webhooks, and middleware tools
Work with ticketing/operations systems to manage incidents, requests, and escalations
Collaborate with cross-functional teams to implement end-to-end integration solutions
Monitor system performance and ensure adherence to defined SLA and escalation protocols
Support automation using tools like Power Automate, Zapier, or RPA platforms
Contribute to solutions involving SharePoint, Slack integrations, and cloud services (AWS)
Explore and implement Gen AI-based automation use cases where applicable
Mandatory Requirements (Must-Have)
Robust experience in API development / integrations (REST APIs, Webhooks)
Hands-on experience in automation workflows / process automation tools
Exposure to ticketing or operations systems (e.g., incident/request handling)
Valuable understanding of logic-based or decision-driven automation
Preferred Qualifications (Positive-to-Have)
Experience with Slack or bot-based automation
Knowledge of SharePoint / data tracking systems
Understanding of SLA management and escalation handling
Hands-on experience with low-code/no-code tools (Power Automate, Zapier, RPA)
Exposure to AWS sertvices (Lambda, API Gateway, etc.)
Basic understanding of Generative AI integrations (OpenAI, GPT-based workflows)
📌 Ai Automation Engineer Hyderabad
🏢 Quest Global
📍 Hyderabad
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