We are looking for a professional, friendly, and customer-focused Front Office Executive to join our team at Hotel Grand FFOUR. The candidate will be responsible for managing front desk operations and providing excellent service to our guests.

Key Responsibilities

- Welcome and greet guests professionally.
- Handle guest check-in and check-out.
- Manage room bookings and reservations.
- Handle calls, emails, and guest queries.
- Assist guests with their requests and requirements.
- Coordinate with housekeeping and other hotel departments.
- Handle guest complaints and resolve issues professionally.
- Manage billing and payment-related activities.
- Maintain guest records and front office documents.
- Ensure smooth and efficient reception operations.

Requirements





- 1–3 years of experience in Front Office or hotel operations.
- Positive communication and interpersonal skills.
- Good customer service skills.
- Basic computer knowledge.
- Knowledge of hotel PMS is preferred.
- Professional and presentable personality.
- Ability to work in shifts.
- Ability to handle guests politely and professionally.
- Hotel/hospitality experience preferred.

Education Graduate preferred.

Pay: ₹18,000.00 per month

Benefits

- Food provided

Experience:
- Front Office Executive: 1 year (Preferred)

Work Location: In person

📌 Front Office Executive (East of Kailash)
🏢 Grand FFOUR
📍 East of Kailash