Key Responsibilities:

- Manage daily Front Office operations including check-in/check-out, reservations, guest queries, and records.

- Coordinate closely with Housekeeping and Room Service for room readiness, guest requests, amenities, and timely service.

- Monitor room cleanliness, maintenance, and overall service quality.

- Handle guest interactions, complaints, and feedback professionally.

- Coordinate with staff and external vendors for smooth hotel operations.

- Maintain daily reports, back-office records, and basic accounts.

- Ensure excellent guest experience and encourage positive reviews.

- Take ownership of assigned tasks and support overall hotel operations.

- Report directly to Management on daily operations, issues, guest feedback, and key updates.

Qualifications:

- 1+ year experience in hospitality/service industry preferred.

- Degree/Diploma in Hotel Management or Hospitality mandatory.

- Good communication and guest-handling skills.

- Strong coordination and team-management abilities.

- Proactive, responsible, and adaptable to work weekends/holidays.

Perks and benefits

Free meal, Free Accommodation

📌 Front Office Executive ( Khajuraho and Manali Locations )
🏢 Tranquil Vista
📍 Manali