Job DescriptionResponsibilities:
N
n
Provide excellentcustomer service to all external and internal journal stakeholders (e.G., editors, authors, publishers, colleagues) N
Perform quality checks on recent and revised manuscript submissions following checklists and journal policy guidelines N
Follow accurate set of workflow protocols and ensure all manuscript requirements are met N
Facilitate manuscript peer review through outreach to editors and reviewers as directed N
Use KGL's cloud-based technology as a communication and productivity tool N
Proofread and send decision letters and other correspondence to authors, editors, and reviewers N
Complete all assigned tasks during scheduled hours and meet productivity expectations N
Be a proficient user ofthe manuscript management system N
Provide editor, reviewer,
and author technical support related to submission requirements and the submission system N
Provide assistance to newer staff who may shadow experienced colleagues N
Utilize KGL's cloud-based technology as a communication and productivity tool N
nRequirements:
N
n
A minimum of 0 -1year working in the editorial office of a scholarly journal or have transferrable experience N
Proficient use of standard office technology (e.G., Microsoft Office, teleconferencing, and G Suite) N
Excellent oral and written communication skills N
High Integrity, workingstandards, self starter N