Job Summary:We're looking for a CRM Executive to manage and enhance our relationships with clients, prospects, and partners. You'll be responsible for driving customer satisfaction, retention, and growth through effective communication, issue resolution, and strategic planning.
Key Responsibilities:
Manage and update customer data in CRM software
Coordinate with clients, designers, and vendors to ensure smooth project execution
Respond to customer inquiries and resolve issues promptly
Identify sales prospects and support business growth
Analyze customer feedback and suggest improvements
Collaborate with design team to ensure customer expectations are met
Prepare reports and dashboards on CRM metrics
Requirements:1.
2+ years of experience in CRM or customer-facing role
Solid communication and interpersonal skills
Proficiency in CRM software (e.g., Salesforce, HubSpot)
Familiarity with interior design industry preferred
Bachelor's degree in Marketing, Business, or related field
Skills:1. Customer-centric approach
Excellent communication and problem-solving skills
Analytical and reporting skills
Ability to work independently and as part of a team
Pay: ₹350,000.00 - ₹700,000.00 per year
Perks:
Health insurance
Leave encashment
Life insurance
Paid time off
Provident Fund
Work Location: In person
📌 Crm Bengaluru
🏢 D Magica interiors
📍 Bengaluru
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