Job description

Key Responsibilities
Greet and welcome guests warmly on arrival, ensuring a pleasant first impression.
Manage guest check-in and check-out processes efficiently.
Handle reservations, bookings, and guest requests with accuracy and courtesy.
Coordinate with housekeeping, F&B;, and other departments to ensure seamless service.
Maintain the reception area’s cleanliness and skilled appearance.
Resolve guest concerns with patience, politeness, and professionalism.
Uphold high standards of discipline, grooming, and hospitality etiquette.

Required Skills:
Excellent communication.
Humbleness, patience, and politeness are mandatory qualities.
Robust customer service orientation and problem-solving skills.




Professional grooming and pleasing personality.
Knowledge of reservation systems is an added advantage.

Key Requirements
Education: Graduate / Diploma in Hospitality Management preferred.

Experience
1+ years in front office/guest relations role in hotels, resorts, or hospitality establishments preferred.
Freshers can also apply.

Pay: ₹16,000.00 - ₹20,000.00 per month

Perks:
Food provided
Health insurance
Provident Fund

Work Location: In person

📌 Front Office Associate Gurugram (India)
🏢 Saltstayz hotel
📍 India