Responsibilities:
Reporting to Regional Service Manager & General Manager Service
Manage Breakdown calls in the assigned territory for the MIF.
Attain quick response time and reduce the downtime.
Carry out installations of current machines as per the commitment and impart training to customer for optimum use of the equipment.
Acquire after Service Contract such as CMC & AMC in the assigned territory.
Provide Preventive Maintenance for the MIF under warranty & Service Contract so as to reduce repeated breakdown calls and improve performance of the units.
Updating of service records on SIMS/CRM.
Ensure proper updating of service records on SIMS/CRM by the regional service team.
Creating Installation records.
Manage proper delivery of service parts to customer and send back defective parts.
Adhoc work given by HOD
Pay: ₹18,000.00 - ₹30,000.00 per month
Perks:
Cell phone reimbursement
Health insurance
Paid sick time
Paid time off
Provident Fund