Responsibilities
Be able to have On-Point communication in a proficient manner
Relay all information needed & as provided
Address customers in a qualified and respectful manner
Take ownership of issues in order to follow-up on outstanding requests and escalate issues when necessary
Maintain up-to-date knowledge on business areas
Maintain broad knowledge about companys products and services
Consistently communicating recent issues to managers so as a company we can establish a solution to the problem
Requirements
Should have scored 60% & above throughout academics - B.Com Graduate
Customer Support Experience in US. Business Environment - Banking or Financial Servixes preferred.
Positive Communication Skills (English USA)
Sensitization in American Culture
Open to work in Night Shift
Proficiency in Typing (35 wpm)
Ability to handle distressed Customers
Accountability is required from each individual
5 days a week (Alternate offs); Graveyard Shift
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.