Hi,

I am pleased to confirm your first round of interview for the Operations Customer Expert position.

Requirement -
Good communications and writing skills. Should not make grammatical error.
Graduation mandate.
Immediate joiner
Comfortable with night shift

Hiring: Customer Support Executive ( Chat Process) Mohali (WFO) Job Role- Customer Support Executive Chat Process Job Details
Job Type: Full time
Work Mode: Work From Office (WFO)/Virtual Interview
Location: Mohali
Working Days: 5 Days a Week
Shift: Rotational Shifts (247)

Roles & Responsibilities
Respond to customer queries through the chat support channel in a timely and qualified manner.
Resolve customer concerns by providing accurate information and appropriate solutions.




Maintain a high level of customer satisfaction through effective communication.
Escalate complex issues to the relevant team whenever required.
Record customer interactions and update details accurately in the system.
Follow company processes, quality standards, and compliance guidelines.
Achieve individual and team productivity and quality targets.

Eligibility Criteria
Graduates can apply.
Freshers are welcome.
Experienced candidates
Positive communication skills in English and Hindi are required.
Basic computer knowledge and typing skills are an advantage.
Immediate preferred/ up to 15 Days Notice period.
- If Interested pl apply with Resume.

📌 Customer Support Chat Process/mohali Sahibzada Ajit Singh Nagar (India)
🏢 TP
📍 India