Responsibilities:
Enter order details into system / Excel / ERP / Google Sheet
Verify product, quantity, rate, and delivery location
Coordinate with production team for order status
Inform dispatch team about ready orders
Update order status daily

Output Example:
Daily Order Sheet
Pending Order Report
Ready for Dispatch Report
Dispatch Coordination & Documentation

Objective: Ensure correct and timely dispatch of goods.

Responsibilities:
Prepare dispatch documents:
Invoice
E-way Bill
Packing List
Coordinate with dispatch team and transporter
Share dispatch details with customer and sales team
Maintain dispatch register

Output Example:
Dispatch Tracking Sheet
Vehicle Dispatch Details
Customer Communication & Follow-up

Objective: Maintain qualified communication and customer satisfaction.

Responsibilities:
Inform customers about:
Order confirmation
Dispatch status
Expected delivery date
Handle customer queries
Coordinate between customer, sales team, and factory
Data Entry & Record Maintenance

Objective:



Maintain accurate business data.

Responsibilities:
Update daily:
Orders received
Dispatch done
Pending orders
Customer database
Maintain records of:
Dealer details
Transporter details
Price lists
Inventory Coordination (Support Role)

Objective: Ensure accurate stock visibility.

Responsibilities:
Check stock availability before confirming order
Coordinate with store department
Update stock movement records (if required)
Sales Team Support

Objective: Help sales team focus on selling.

Responsibilities:
Prepare quotations
Share price lists
Send product details, catalog, photos
Maintain dealer database
Prepare sales reports
Accounts Coordination

Objective: Ensure smooth payment tracking.

Responsibilities:
Share invoice copies with accounts team
Inform sales team about pending payments
Share customer payment status (if required)
Report Preparatio

📌 Back Office Executive Nagpur
🏢 PIYUSH PLASTO CHEM
📍 Nagpur