TRIARQ Health is a Physician Practice Services company that partners with doctors to run contemporary patient-centred practices so they can be rewarded for delivering high-value care. TRIARQ’s Physician-led partnerships simplify practices transition to value-based care by combining our proprietary, cloud-based practice, care management platform and patient engagement services to help doctors focus on better outcomes.

Location: Navi Mumbai

Role Category: Voice / Blended

We are looking for enthusiastic and experienced AR callers to join our team.

Role & responsibilities
Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a transparent audit trail for future reference
Record after-call actions and perform post call analysis for the claim follow-up
Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact




Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of perks received etc. prior to making the call
Perform analysis of accounts receivable data and understand the reasons for underpayment, days in AR, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments
Having background in handling insurance calls
Should posses skills to analyze and address denial issues.
Minimum qualification required is HSC
Excellent communication skills.

Perks and benefits
5 days working
Free Dinner
Home Drop
Performance based incentives

Contact:
Pay: ₹216,000.00 - ₹492,000.00 per year

Perks:
Flexible schedule
Food provided
Provident Fund

Work Location: In person

📌 Ar Caller Ghansoli
🏢 Triarq Health
📍 Ghansoli