Key Responsibilities:
Coordinate with drivers and logistics partners to schedule and dispatch shipments.
Monitor and track the status of deliveries and ensure on-time performance.
Communicate with customers to provide updates on shipment status and handle any inquiries or issues.
Maintain accurate records of dispatch activities and update the logistics management system.
Address and resolve any operational issues or delays in a timely manner.
Collaborate with internal teams to optimize dispatch processes and improve service quality.
Ensure compliance with company policies and industry regulations.
Qualifications:
Bachelor’s degree in Logistics, Business Administration, or a related field.
Robust communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficiency in Microsoft Office Suite.
Ability to work effectively in a night shift workplace.
Problem-solving skills and attention to detail.
Basic understanding of logistics and supply chain management is a plus.