Key Responsibilities
Generate new membership sales through walk-ins, calls, referrals, and online leads.
Achieve monthly and quarterly sales targets.
Lead and manage the sales teaM/Front desk executives.
Follow up with prospective members and convert leads into memberships.
Build relationships with corporate clients, local communities, and partners.
Conduct gym tours and explain membership plans, offers, and services.
Plan and execute promotional campaigns and membership drives.
Maintain customer databases and sales reports.
Monitor competitor activities and market trends.
Ensure excellent customer experience during onboarding and renewals.
Handle escalations related to memberships and customer concerns.
Requirements:
Bachelor’s degree in Business, Marketing, or related field preferred.
Solid communication and negotiation skills.
Proven ability to achieve sales targets.
Leadership and team management skills.
Passion for fitness and customer engagement is a plus.
Preferred Skills
Excellent interpersonal skills.
Solid follow-up and closing abilities.
Ability to work in a fast-paced environment.
Confidence in handling walk-in and telephonic sales.
Social media/promotional marketing understanding is an advantage.