Provilac is a premium dairy brand focused on delivering fresh, natural, and high-quality dairy products directly from farms to customers. With a robust presence across multiple cities, we are committed to providing a seamless customer experience and building long-term relationships.
Job Summary
We are looking for a proactive and customer-focused Inside Sales Executive to manage customer interactions, generate current subscriptions, and ensure a smooth onboarding experience. The role involves handling both outbound and inbound communication while maintaining a high level of customer satisfaction.
Roles & Responsibilities
Connect with potential customers through calls and other communication channels.
Handle inbound inquiries and provide accurate information about products and services.
Guide customers through the subscription process and assist in onboarding.
Build and maintain strong relationships with customers.
Follow up with interested prospects and ensure timely communication.
Maintain records of customer interactions using Excel.
Coordinate with internal teams to ensure smooth service delivery.
Address customer queries and resolve concerns effectively.
Identify opportunities to enhance customer engagement and retention.
Required Skills:
Excellent communication and interpersonal skills.
Strong customer handling and relationship-building abilities.
Basic knowledge of MS Excel.
Good organizational and follow-up skills.
Ability to work in a rapid-paced environment
Qualification
Graduate in any discipline.
Freshers with strong communication skills can apply.
Prior experience in sales is an added advantage.
What We Offer
Structured training and onboarding support.
Opportunity to work with a growing and dynamic team.
Professional development and learning opportunities.
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