We are looking for dynamic and result-oriented Education Counsellors / Career Development Advisors to guide prospective students in selecting suitable online degree and certification programs. The role involves counselling, lead nurturing, admissions support, and achieving enrolment targets through consultative sales.
Key Responsibilities
Understand students’ educational background, career goals, and learning requirements.
Provide accurate guidance on online degree programs, universities, course structure, and career prospects.
Assist students throughout the admission process, from enquiry to final enrolment.
Achieve monthly and quarterly admission targets through effective counselling and follow-ups.
Maintain and update lead details, follow-ups, and conversion status in CRM systems.
Build robust relationships with students and provide an excellent counselling experience.
Stay updated with industry trends, competitor offerings, and online education developments.
Eligibility Criteria
Bachelor’s degree in any discipline.
1 to 3 years of experience in Academic Counselling, Education Sales, or Online Degree Counselling.
Experience in online higher education counselling will be preferred.
Good knowledge of CRM tools such as LSQ, Salesforce, Zoho, etc.
Strong communication, negotiation, and convincing skills.
Ability to work in a target-driven and quick-paced environment.
Mandatory Skills
Education Counselling
Sales & Lead Conversion
Excellent Communication Skills
CRM Management
Follow-up & Relationship Management
Target Achievement
Preferred Skills
Online Degree Counselling Experience
Knowledge of Online Universities & Programs
Objection Handling
Negotiation Skills
Customer-Centric Approach
Time Management & Team Collaboration
Core Competencies
Strong interpersonal and counselling abilities
Consultative selling approach
Problem-solving mindset
Ability to build trust with students
Adaptabilit