Arora Engineering Works is an ISO 9001:2015 certified manufacturer and exporter of mechanical spare parts for cement plants and an authorised Hardox Wearparts Centre. We export to 18+ countries, primarily across the Middle East and Africa, and are expanding our international presence into Asia.

About the Role

We are looking for an experienced Export Manager to take ownership of AEW's international business growth.

This is not a documentation or coordination-only role. The candidate will be responsible for new customer acquisition, international sales, customer relationship management, technical-commercial quotations, negotiations, order conversion and export revenue growth.

The role requires a commercially strong Mechanical Engineer who can understand engineering drawings and wear applications, communicate confidently with international customers, conduct customer visits and convert prospects into long-term accounts.

Key ResponsibilitiesInternational Business Development

- Develop new international customers across the Middle East, Africa and Asia.
- Identify cement plants, EPC contractors, industrial buyers and potential distributors.
- Generate leads through Volza, LinkedIn Sales Navigator, exhibitions, export databases and industry networks.
- Conduct customer meetings, plant visits, virtual meetings and international exhibitions.
- Manage the complete sales cycle from prospecting → enquiry → quotation → negotiation → order → repeat business.
- Prepare and execute follow-ups after customer meetings and overseas visits.

Customer & Account Management
- Own relationships with existing and new international customers.
- Increase business from existing accounts through repeat orders and wider product penetration.
- Understand customer requirements, plant shutdown schedules and procurement cycles.
- Handle customer complaints, commercial issues and escalations until closure.
- Maintain regular communication with customers and ensure timely responses.

Technical & Commercial Sales
- Understand and interpret engineering drawings,



specifications, material grades and wear applications.
- Own the technical and commercial accuracy of export quotations.
- Coordinate with estimation, design and production teams for technical clarifications.
- Prepare/review Technical Data Sheets and commercial offers.
- Prepare and submit export bids and tenders within deadlines.
- Negotiate price, payment terms, delivery, Incoterms, warranty and other commercial conditions.
- Drive quotation-to-order conversion while protecting company margins.

Export Operations Oversight
- Supervise the Export Documentation & Logistics Executive.
- Review critical export documents including Commercial Invoice, Packing List, SCOMET, BL/AWB, COO, COC, Insurance and banking documents.
- Coordinate with logistics, accounts, production, purchase, quality and dispatch teams.
- Ensure export orders are executed within committed timelines.
- Resolve shipment, documentation, customs, banking and customer-related issues.

Payment & MIS
- Monitor export receivables and follow up for timely payment realization.
- Track enquiries, quotations, orders, shipments and receivables.
- Prepare regular export MIS and management reports.
- Present pipeline, conversion, revenue and receivables status to senior management.

Key Performance Areas
- Export revenue growth
- New international customer acquisition
- Existing customer growth and repeat orders
- Enquiry-to-order conversion
- Export order value and margin
- Customer retention
- International market expansion
- Timely quotation and tender submission
- Export execution and documentation accuracy
- Payment realization

Candidate Requirements – Essential




- B.E./B.Tech in Mechanical Engineering.
- 5–10 years of experience in exports/international business in engineering, manufacturing, capital goods or industrial components.
- Proven experience in international customer acquisition and business development.
- Must have personally visited international customers, plants or trade exhibitions.
- Demonstrated ability to convert prospects into customers and repeat accounts.
- Ability to read and interpret engineering drawings and technical specifications.
- Working knowledge of export documentation, Incoterms, logistics and international banking processes.
- Excellent written and spoken English.
- Strong negotiation and commercial skills.
- Willingness to undertake frequent international travel.
- Valid passport with minimum 12 months' validity.

Preferred Experience Experience in any of the following industries will be an advantage:
- Cement
- Mining
- Power
- Steel
- Bulk Material Handling
- Wear Parts
- Industrial Components

Experience with Volza, LinkedIn Sales Navigator, export databases, tendering and industrial/MNC customers will be preferred.

What We Are Looking For

We need a professional with a robust ownership mindset, patience for long international sales cycles, commercial maturity and the ability to manage multiple opportunities simultaneously.

The successful candidate should focus on business outcomes, not just activities—from generating the first contact to converting the customer into a repeat account.

Why Join AEW?

- Opportunity to own and grow an established international business.
- Exposure to customers across 18+ countries.
- Direct interaction with senior management.
- International customer visits and exhibitions.
- Opportunity to build new markets across Middle East, Africa and Asia.
- Performance-driven role with significant business ownership.

Pay: ₹40,000.00 - ₹45,000.00 per month

Benefits

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Export Manager (Ghaziabad)
🏢 Arora Engineering Works
📍 Ghaziabad