Job DescriptionSculptDerma Plastic Surgery & Aesthetic Clinic | Pune
nLocation: Kharadi, Pune
nJob Type: Full time
nExperience: 1–3 years preferred
nSalary: ₹20,000 – ₹30,000/month + performance incentives
nWorking Hours: 10:00 AM – 8:00 PM
nWeekly Off: 1 day/week
nAbout SculptDerma
nSculptDerma is a premium Plastic Surgery & Aesthetic Clinic in Pune offering Plastic Surgery, Aesthetic Medicine, Dermatology, Hair Restoration, Cosmetic Gynaecology and Wellness treatments.
nWe are looking for a confident, responsible and patient-focused Patient Coordinator who can become the face of our clinic and take ownership of the complete patient coordination process.
nYour Role
nYou will be responsible for ensuring that every patient enquiry is handled professionally—from the first phone call/WhatsApp message to appointment booking, follow-up and conversion.
nKey Responsibilities
nPatient Handling
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Welcome and coordinate patients professionallyn
Handle incoming calls and WhatsApp enquiriesn
Understand patient requirements and coordinate consultationsn




Maintain patient records and appointment schedulesn
Ensure a smooth patient experiencen

nLead Management
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Respond promptly to Google, Meta, Instagram and WhatsApp leadsn
Follow up with prospective patientsn
Maintain daily lead and follow-up recordsn
Convert enquiries into consultationsn
Follow up with patients who have not booked/attended appointmentsn

nAppointment Management
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Schedule and confirm appointmentsn
Coordinate doctor availabilityn
Confirm appointments one day priorn
Handle cancellations and reschedulingn
Maintain the next-day appointment schedulen

nClinic Coordination
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Coordinate with doctors and therapistsn
Handle payments and basic billingn
Maintain daily reportsn
Ensure reception/front desk is organizedn
Complete proper handover at the end of the dayn

nWho We're Looking For
nWe want someone who is:
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📌 Patient Coordinator Pune
🏢 SculptDerma
📍 Pune