Job Overview:
Key Responsibilities:
Make outbound calls to prospective and existing customers.
Explain products/services clearly and persuasively in the regional language.
Answer customer queries and resolve basic issues over the phone.
Maintain call records and update customer information accurately.
Follow up with customers for feedback and lead conversion.
Meet daily/weekly calling and sales targets.
Must be valuable in followup
Requirements:
Language: Must be fluent in any one of the following -Telgu, or Kannada:
Basic understanding of Hindi or English is preferred for internal communication.
Positive verbal communication and listening skills.
Prior telecalling or customer service experience is a plus
Should be punctual, sincere, and customer-oriented.