XPO India Shared Services
Position Title:
Analyst, Financial Systems (Fin IT Ops Support)Division/Organization:
Technology
Location:
Hyderabad, XPO India Shared Services LLPReports to:
Manager, Financial Systems
Overview
Pay, perks and more.:
We are eager to attract the best, so we offer competitive compensation and a generous perks package, including medical insurance, life insurance, etc.
Location:Hyderabad
Timing:3:00 PM IST to 12:00 AM IST
What you’ll do on a typical day:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned.
Application Support: Provide functional and technical support for Oracle Fusion modules
Procurement,
Expense
Financials (GL, AR, AP, FA and Cash Management)
Manage and resolve incident tickets within defined SLAs.
Incident tracking and management on ServiceNow (ITSM Tools)
Testing & Validation:



Participate in system testing for patches, upgrades, and enhancements.
Support financial close and reporting activities by ensuring system readiness.
Monitoring: Support monitoring of system performance, alerts, notification and scheduled processes to ensure smooth operations.
Documentation: Maintain and update process documentation, support guides and RCA on major incidents.
Identify recurring issues and propose long-term solutions or process improvements. Provide recommendations/workarounds for identified problems.
Liaise and act with others (end users, internal teams) for incident management.
Communication: Communicate with different stakeholders and vendors on technical level. Able to translate the impact of technical issues and concept to non-technical users.
Support audit requirements and ensure compliance with internal controls and policies.
What you need to succeed at XPO:
Required Education

📌 Analyst, Financial Systems Hyderabad
🏢 XPO
📍 Hyderabad