Job Description - Quality Manager:
Experience: 8+ Years

Department: Quality Assurance / Quality Control & Food Safety

Locations:
Lucknow - Biscuits Industry only
Surat - Biscuits Industry only
Kolkata - Biscuits Industry only
Haridwar - Biscuits & Chocolate Industry

Job Purpose:
To lead the plant-level Quality Assurance, Quality Control and Food Safety function, ensuring product quality, food safety, regulatory compliance, process control, audit readiness, customer satisfaction and continuous improvement.

Key Responsibilities:
Lead complete QA/QC and Food Safety operations across the manufacturing plant.
Ensure compliance with FSSAI, HACCP, GMP, GHP, ISO/FSMS and applicable food-safety standards.
Monitor IPQC and Finished Goods Quality from raw material/process stages through final packing.
Ensure product parameters such as weight, moisture, dimensions, colour, texture, breakage, baking parameters, packaging and coding meet specifications.
Manage FG release, product hold, rejection and disposition as per approved procedures.




Conduct internal audits and ensure readiness for customer, certification, FSSAI and external audits.
Drive RCA, CAPA and corrective/preventive actions for quality deviations and customer complaints.
Analyse customer complaints, identify recurring defects and implement preventive measures.
Ensure GMP/GHP, sanitation, personal hygiene, pest control and 5S standards across the plant.
Drive Kaizen, continuous improvement, defect reduction and quality-cost improvement initiatives.
Develop and implement quality training and competency programs for QA and production teams.
Prepare and review DQR, WBR, MQR, quality dashboards, CAPA trackers and MIS reports.
Work closely with Production, Engineering, Stores, R&D; and other departments to resolve quality issues.
Monitor quality trends, rejection, hold, rework, complaints and Cost of Poor Quality.
Ensure proper documentation, traceability and adherence to quality pr

📌 Quality Manager Jammu
🏢 Sunshine Workforce Solutions
📍 Jammu