Job Role

E-Commerce Executive

- Manage day-to-day e-commerce operations from the office.

- Create and manage product listings across e-commerce platforms.

- Monitor and maintain accurate inventory records.

- Handle customer orders, returns, cancellations, and exchanges.

- Process marketplace claims and follow up for resolution.

- Coordinate order processing and ensure timely dispatch.

- Monitor order status and ensure all orders are dispatched within the required TAT.

- Coordinate with warehouse and logistics teams for smooth order fulfilment.

- Maintain accurate records of inventory, orders, returns, and claims.

Key Responsibilities

Listing Management

- Upload and update product listings.

- Maintain accurate product descriptions, pricing, images, and other catalogue details.

- Ensure listings remain active and updated.

Inventory Management





- Monitor daily stock levels.

- Maintain accurate inventory records.

- Coordinate with the warehouse team for stock availability and replenishment.

Order & Return Management

- Process and monitor daily orders.

- Handle returns, cancellations, and exchanges.

- Coordinate with logistics teams for timely order processing and dispatch.

Claims & Dispatch

- Process marketplace claims and maintain related records.

- Follow up on pending claims and resolutions.

- Ensure orders are packed and dispatched on time.

Job Details

- Employment Type: Full time

- Work Mode: Office-Based

- Work Location: 163, Meera Enclave, Safipur, Ranhola, New Delhi, Delhi 110041

📌 eCommerce Operations Manager (Delhi)
🏢 JobTrade
📍 Delhi