Company Name: VARITE India Private Limited

About The Client:

An American multinational computer software company incorporated in Delaware and headquartered in San Jose, California. They specialize in software for creating and publishing a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures, and print.

Essential Job Functions:
Work with the Enablement Settings team to set up Digital Experience training environments for collaborators.
Support various programs by provisioning required digital solutions within strict SLA timelines.
Understand and troubleshoot technical issues with cloud-based training environments in collaboration with collaborators.
Manage training project schedules by coordinating with regional leads on bootcamps.
Independently handle day-to-day administrative activities of training environments, including decommissioning, live class support issues, inventory management, and password management.
Maintain seamless communication and set transparent expectations with business and internal teams.




Attain outstanding customer happiness by delivering the necessary solutions within SLA and promptly addressing all concerns
Must to Document issues through ServiceNow Knowledge base

Capture and communication lessons learned to the broader team
Confidently and proactively communicate throughout the project lifecycle.
Work towards streamlining processes for any deviations and ensure operations run effectively.

Active Participation in UAT’s
Actively participate in User Acceptance Testing (UAT) to ensure flawless implementation of new features and solutions.

Self-managed, responsive, and dedicated to client success
Showcase robust troubleshooting abilities by swiftly and effectively pinpointing and solving challenges.

Solid conflict resolution and negotiation skills
Exhibit superb organizational skills to coordinate multiple projects/programs seamlessly.
Maintain a profes

📌 Technical Support Specialist Bengaluru
🏢 VARITE
📍 Bengaluru