Type: Full time, Permanent
Location: Fully remote
Time-zone: GMT / BST (UK)
Company Overview Indico Labs, founded in 2018 and headquartered in London, is a rapid-growing company delivering innovative data visualisation software and reporting services to the Market Research industry. We work with research agencies and insights teams to turn complex data into transparent, compelling stories.
Role Overview We are looking for a tech-savvy Customer Success with a background in Market Research to manage our post-sale customer journey.
In this role, you will be the bridge between our customers, product team, and founders. You will build seamless onboarding experiences, drive user engagement, manage technical support, and proactively prevent churn. By taking ownership of