This role focuses on performing servicing activities for mortgage loan investor accounting and reporting while working from the office in a night shift schedule with no travel expectations. The specialist uses robust expertise in spreadsheet analysis and data validation to support accurate servicing operations and timely reporting. The work directly supports organizational integrity investor confidence and compliant mortgage servicing outcomes.
Responsibilities
Perform daily servicing activities for mortgage loan portfolios to ensure accurate recording of transactions and adherence to investor accounting requirements
Execute detailed data validation using advanced spreadsheet functions to maintain high quality servicing records and minimize operational errors
Prepare investor reporting schedules for mortgage loans by consolidating servicing data and verifying completeness and consistency with internal policies
Coordinate with internal stakeholders in operations and finance teams to resolve data discrepancies and ensure timely submission of investor reports
Monitor foreclosure related servicing activities by tracking status updates and ensuring that all required documentation is accurately captured in servicing systems
Support claim file processing for mortgage loans by organizing documentation and validating claim data against servicing system records
Review servicing exceptions and past due items by analyzing trend patterns in spreadsheets and proposing corrective actions to relevant teams
Document process steps and control checks for servicing tasks to support internal audit readiness and continuous process improvement initiatives
Utilize spreadsheet analytics to build and maintain templates that streamline recurring reporting and servicing activities for mortgage loans
Apply knowledge of foreclosure and claim servicing to identify potential risks and escalate unusual patterns to supervisors for further review
Collaborate with quality review teams t