Join us at Orange Business
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic workplace to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About the role
job skills and certifications
The person should have live experience in web development along with hands on experience in Javascript, html5/css3, json, API integration and ServiceNow expertize. The person is good to have exposure to the ServiceNow ITSM or CSM service catalog and integration capabilities with ServiceNow. Preferable knowledge on TSM module is an added advantage.
Responsibilities
Should prepare technical requirements for project.
Should deliver high quality of code
Should participate in application evolution by contributing technical enhancement to the applications
Should provide UAT support.
Should provide third level support to production issues from assigned application within defined SLA.
Should develop business as well as technical knowledge on the applications.
Should participate in project review meetings as and when required.
Skill Profile
Solid technical skills in Service Bridge , API , other integration technologies Javascript, html5/css3, XML / json, API integration, and CMDB.
ServiceNow certification prefarable CSA and CAD
Strong telecom background
Solid troubleshooting skills on ServiceNow and capability to propose new solutions to business problem.
Ability to build up good user ergonomics based on new technologies like Web 2.0, HTML5/CSS3 etc.
key accountabilities
Lead configuration & customization of Ser