Company Name: VARITE India Private Limited

About The Client:

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
Essential Job Functions:
Monitoring & Analytics
Monitor end-user experience across devices (laptops, desktops, VDI, etc.)
Track system performance, application issues, and network health
Analyze real-time and historical data for incidents
Incident Detection & Troubleshooting
Identify root causes of IT issues (slow systems, crashes, login issues)
Use Nexthink dashboards to diagnose problems before users report them
Collaborate with IT teams to resolve incidents quickly
Digital Experience Management (DEX)




Measure employee experience using DEX scores
Identify areas impacting productivity
Recommend improvements in IT services
Automation & Campaigns
Create automated remediation scripts
Launch user campaigns (surveys, alerts, fixes)
Improve user engagement via Nexthink campaigns
Reporting & Dashboards
Build custom dashboards and reports
Present insights to management and stakeholders
Track KPIs like device performance, app reliability, user satisfaction

Qualifications:

Key Skills Required for Nexthink Role
Technical Skills
Robust knowledge of:
Windows OS / macOS settings
Active Directory
Networking basics (DNS, TCP/IP, VPN)
Understanding of:
IT infrastructure & endpoint management
Application performance monitoring
Basic scripting:
PowerShell (key)
Python (optional)
Nexthink-Specific Skills
Nexthink platform knowledge:
Finder
Portal / Dashboards
Inve

📌 Nexthink Engineer Noida
🏢 VARITE
📍 Noida