Client is a global leader in next-generation digital services and consulting
Essential Job Functions:
Acting as the primary point of contact for definition, clarification, and satisfaction of requirements
Responsible for Analysis of variances, settlement issues etc.
Triaging the support tasks; refining change requests, estimates, priorities
Responsible for working with all development and operations teams in defining desired ways of working
Auditing the quality of delivery for the Technical Support Team
Vendor management on performance
Troubleshooting and coordinating issues and communication to stakeholders on issues
Escalating through relevant channels where there is a need based on risks to budget, timing and scope of support tasks
Track issues across systems/applications currently in production
Qualifications:
Total Experience 15 Years
Relevant Experience 10 Years
15+ years of experience in payments industry, working with banks, acquirers, and gateway teams.
Mandatory skills
Responsible for managing
Change control approvals
Digital security engagement
Operational dependencies across systems
Service Now updates
Payments Industry Expertise (banks, acquirers, gateways)
Settlement & Reconciliation Analysis
Variance Analysis
Change Management & Control
Incident Management & Root Cause Analysis
ServiceNow / ITSM Tools
Digital Security & Compliance
Operational Dependency Management
Vendor Performance Management
Troubleshooting & Issue Resolution
Knowledge of Payment Gateways & Transaction Flows
Risk Management (budget, timing, scope)
Shift Details (Time) UK Shift
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job prospects, please visit Jobs In India – VARITE.
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📌 Payments Bengaluru
🏢 VARITE
📍 Bengaluru
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