Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

SOC Analyst
Job Description:

Job Title
Security Operations Center (SOC) Analyst

About the Department
Information Security - Security Operations Center (SOC). The SOC is the front line of Sagility’s cyber-defense, providing 24x7 monitoring, detection, triage, incident response and threat analysis across all operating geographies (India, Philippines, Jamaica, Colombia and the USA).

Job Role
A hands-on Security Operations resource responsible for monitoring, analyzing and responding to security events and incidents, spanning Tier 1 (monitoring & triage) and Tier 2 (investigation & response) activities. Key focus areas:




Daily events log analysis and security alerts/alarm handling from the SIEM.
Monitor and analyze IPS threat feeds, endpoints, network, cloud and email for indicators of compromise.
Triage, investigate and drive incidents to closure with zero misses and 100% SLA adherence.
Conduct forensic triage and support vulnerability assessment closure.

Shift
Rotational shifts, including night shifts, to support 24x7 SOC coverage
Location
India (Bangalore preferred) - supporting Sagility’s SOC operations globally

Responsibilities
Responsibilities grow in depth and autonomy from Tier 1. Common duties apply for the Tier 1 sections define explicit demarcation.
Protect the organization’s assets by upholding the principles of the Quality Information Security Management System (QISMS).
Ensure confidentiality, integrity and availability of information, that is critical to Sagility’s business functions and cl

📌 Soc Analyst Bengaluru
🏢 Sagility
📍 Bengaluru