Client is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including 75 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth
About The Job:
We manage high volumes of contractual and operational data, including invoice validation, SLA monitoring, D&O; extraction, and reporting.
We are looking for an AI expert who can design and implement automation solutions using AI/ML and Generative AI to streamline existing workflows.
This role focuses on building AI-driven automation and natural language analytics interfaces that can later integrate with enterprise platforms such as ServiceNow.
Essential Job Functions:
AI-Based Workflow Automation
Analyze manual workflows in invoice validation, SLA tracking, and contract management.
Build AI/ML models to automate validation, classification, anomaly detection,
and clause extraction.
Develop intelligent document processing pipelines (OCR + NLP).
Implement rule-based + ML hybrid automation systems.
Generative AI & Prompt-Based Analytics
Develop conversational AI interfaces that allow users to:
Ask business questions in natural language
Generate reports and analytics from structured and unstructured data
Build RAG (Retrieval Augmented Generation) systems for contract intelligence.
Implement secure data access and enterprise-grade AI governance.
Data Engineering & AI Architecture
Build scalable data pipelines.
Design and deploy LLM-based applications.
Develop models for:
Invoice anomaly detection
SLA breach prediction
Contract clause classification
D&O; extraction
Ensure model monitoring, evaluation, and improvement.
Qualifications:
Experience: 4–10 Years
Required Skills
Robust experience in AI/ML, NLP, and Generative AI
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