About the role:

As a Customer Experience Executive, you’ll ensure customers have a smooth and positive journey with our products and services. You’ll interact with customers, resolve queries, provide tailored solutions, and help them get the most out of our offerings.

What you will do:
Provide high-quality support across calls, chats, and emails following SOPs
Understand customer needs and guide them on product features and solutions
Troubleshoot issues, analyze problems, and report product gaps
Maintain and update internal knowledge bases with key insights
Share customer feedback and collaborate with Product, Sales, and Marketing teams
Inform customers about new features and enhancements
Ensure complete resolution by following up on customer concerns

What you will need:
0–2 years of experience in customer support (freshers with robust communication can apply)
Strong communication skills in English and Hindi
Ability to handle calls, chats, and emails efficiently
Customer-first mindset with solid problem-solving skills




Familiarity with help desk tools or CRM systems is a plus
Ability to multitask and adapt in a fast-paced workplace

Life at slice:
Life so positive, you’d think we’re kidding:
Competitive salaries. Period.
An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise.
Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule.
Tailored vacation & leave policies so that you enjoy every important moment in your life.
A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.
Learning and upskilling opportunities. Seriously, not kidding.
Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”.

We believe in equality. Period.

At slice, we are committed to buildin

📌 Customer Experience Executive Bengaluru (India)
🏢 Slice
📍 India