APN Consulting, Inc. is a progressive IT staffing and services company offering cutting-edge business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Title- ServiceNow ITSM Developer

Location- Hyderabad, Pune, Chandigarh

Duration- Contract

Job Summary

We are looking for a skilled ServiceNow ITSM Developer to design, develop, configure, and support enterprise ServiceNow solutions focused on IT Service Management (ITSM). The ideal candidate should have solid hands-on experience in core ITSM modules, JavaScript scripting, integrations, workflow automation, and ITIL-based service management processes.

Key Responsibilities
Design, develop, and customize ServiceNow ITSM applications based on business requirements.
Configure and enhance core ITSM modules:
Incident Management
Problem Management
Change Management
Request Management
Service Catalog




Knowledge Management
Develop and maintain:
Business Rules
Client Scripts
Script Includes
UI Policies
UI Actions
ACLs
Scheduled Jobs
Build and automate workflows using Flow Designer, IntegrationHub, and Service Catalog.
Develop and maintain REST/SOAP integrations with third-party applications.
Configure CMDB and support CSDM best practices.
Develop Record Producers, Catalog Items, and approval workflows.
Perform unit testing, support UAT, deployment activities, and production releases.
Troubleshoot platform issues and optimize system performance.
Collaborate with Business Analysts, Product Owners, Architects, and stakeholders to deliver scalable solutions.
Prepare technical documentation and participate in code reviews and knowledge-sharing sessions.

Required Skills
4+ years of ServiceNow Development experience.
Robust experience with:
Incident Management
Problem Manag

📌 Servicenow Itsm Developer Chandigarh (India)
🏢 APN Consulting
📍 India