Job Summary:
Role Summary (What this person will actually do)
Own production platform stability, reliability, and incident management
Lead SRE / Ops team handling critical production systems
Drive incident response, RCA, and system improvements
Ensure high availability, performance, and monitoring maturity
Work closely with application, infra, and IAM/authentication teams
Core Responsibilities
1. Production & SRE Ownership
Manage P1/P2 incidents, escalation, and resolution
Drive RCA, problem management, and preventive fixes
Improve MTTR, MTTD, system reliability
2. Team Leadership
Lead and manage SRE / Ops team. Role is for full time consultant so career management for reportee’s is not required.
Allocate work, run scrum/standups, track deliverables
Mentor engineers and ensure operational discipline
3. Cloud & Platform
Robust experience in AWS-based environments
Understanding of Kubernetes (EKS) and microservices architecture
Work with CI/CD pipelines (Jenkins mandatory)
4. Infrastructure & Automation
Experience with Terraform / CloudFormation
Exposure to Ansible / scripting (Python/Shell)
Understanding of infra provisioning and debugging issues
5. Monitoring & Observability
Hands-on with tools like:
Prometheus / Grafana / CloudWatch / ELK
Solid understanding of:
Alerting, SLI/SLO, dashboards
6. Incident & Change Management
Solid experience in:
ITIL processes (Incident, Change, Problem mgmt)
Tools like ServiceNow / JIRA
7. Identity & Access (Preferred but Important)
Working knowledge of:
Authentication & Authorization concepts
OAuth2 / OIDC / SAML basics
API security / token-based auth
IAM (AWS IAM / RBAC basics)
Exposure to tools like:
CyberArk / Centrify / similar PAM tools (good to have)
8. Domain Preference
Banking / Financial services experience preferred
Exposure to:
Secure environments
Compliance-driven systems (audit, access control)
Bounteous x Accolite makes the futur
📌 Sre Lead Gurugram
🏢 Accolite Digital India
📍 Gurugram
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