Role name: Senior Manager - Technology, Bangalore
Experience: 8 to 15 years
Salary: 16 to 18 LPA

About the role

This role works directly with micro-businesses—small retail shop owners, local vendors, and home-based producers. These users operate on thin margins, in patchy network conditions, often with limited digital literacy, and almost exclusively in regional languages. Very little off-the-shelf software fits their unique context and operational realities.

We are looking for an individual to own that technology stack end-to-end: field data collection through our frontline community network, WhatsApp-first delivery directly to micro-business owners, voice and vernacular interfaces, the data layer driving our impact measurement, and the AI systems we are bringing into production.

This is a hands-on technology role, with team management. You will set the roadmap alongside program leadership, decide what we build and what we deliberately don't, and grow a small team.

What you'll own

Technology direction





Own the technology roadmap jointly with program leadership — including deciding what to build, what to buy, and what to stop doing
Make architecture and sequencing decisions
Own reliability, cloud cost, and security posture for all systems

Building
Design and build web and mobile applications that hold up in low-bandwidth and intermittently connected areas — offline-first, low-data, low-end Android
Build voice-first and vernacular interfaces for users with low digital literacy
Identify where AI meaningfully improves field operations including evaluation, guardrails, and inference cost control
Build the data layer that powers impact measurement and funder reporting: pipelines from Saathi field collection through to defined metrics, with data quality and lineage

Team and partners
Hire, mentor, and grow the engineering team
Manage external technology partners, vendors, and other engineering collaborations
Set engineering practice — review, test

📌 Senior Manager Bengaluru (India)
🏢 Ground Zero
📍 India