An American multinational information technology infrastructure services provider that designs, builds, manages and develops large-scale information systems. It is currently the world's largest IT infrastructure services provider and the fifth-largest consulting provider.
Essential Job Functions:
Design & Architecture
Design Universal Print architecture (HLD/LLD) including connector placement and topology.
Define printer onboarding standards, naming conventions, and governance models.
Design secure print release solutions (QR-based / pull printing).
Align print services with Entra ID and Intune policies.
Implementation & Deployment
Deploy and configure Microsoft Universal Print connectors.
Configure printer deployment via Microsoft Intune.
Implement RBAC and group-based access control using Entra ID.
Set up secure release (Universal Print Anywhere).
Configure printer policies for Windows and macOS devices.
Migration & Rollout
Assess and migrate legacy print servers to Universal Print.
Develop site-wise rollout and cutover plans.
Execute printer onboarding and validation across multiple locations.
Decommission legacy print infrastructure and manage dependencies.
Operations & Support
Develop runbooks, SOPs, and operational documentation.
Create knowledge base articles for IT and end users.
Provide L3 support for Universal Print issues.
Monitor print services, connectors, and performance.
Qualifications:
Required Skills & Experience
Core Technical Skills
Hands-on experience with Microsoft Universal Print.
Robust knowledge of Microsoft Intune (device configuration & policy deployment).
Experience with Microsoft Entra ID (Azure AD) – RBAC, groups, identity integration.
Solid understanding of Windows print infrastructure (print servers, drivers, GPOs).