APN Consulting, Inc. is a progressive IT staffing and services company offering creative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Job Title: ServiceNow ITSM Integration Developer

Location: Remote

Duration: Contract

Job Summary:

An experienced ServiceNow ITSM Integration Developer with a solid background in building and maintaining integrations between ServiceNow's ITSM suite and external enterprise systems. Skilled in leveraging REST/SOAP APIs, IntegrationHub, and Flow Designer to ensure seamless data exchange, process automation, and end-to-end service delivery.

Key Responsibilities:
Develop and maintain integrations between ServiceNow ITSM (Incident, Problem, Change, Request, CMDB, Knowledge, etc.) and third-party systems such as Active Directory, Jira, SCCM, Azure DevOps, monitoring tools (e.g., SolarWinds, Splunk), and ERP platforms (e.g., SAP,



Oracle).
Design integration solutions using REST/SOAP web services, IntegrationHub spokes, MID Servers, and custom scripted APIs.
Enable bi-directional data synchronization and event-driven workflows for real-time ITSM automation.
Ensure integrations comply with enterprise security, performance, and data governance standards.
Collaborate with ITSM process owners, business analysts, and platform architects to align integrations with business requirements.
Troubleshoot and resolve integration issues, monitor performance, and optimize existing integrations.
Create and maintain technical documentation including interface specifications, workflows, and sequence diagrams.

Key Technologies & Skills:
Integration Tools: IntegrationHub, Flow Designer, REST/SOAP APIs, MID Server, Scripted REST APIs
Scripting & Data Formats: JavaScript, JSON, XML, Glide API, Transform Maps
Modules: Inc

📌 Servicenow Itsm Integration Developer Bengaluru
🏢 APN Consulting
📍 Bengaluru