Company Name: VARITE India Private Limited

About The Client:

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.

Essential Job Functions:

Technical Tasks
Manage Firmware updates on Host hardware (HPE Proliant DL, Synergy Blade Servers)
Solid Knowledge on PowerShell scripting
Manage ESXi, Hyper V Patches
Manage VMware Tools versions
Manage VM with snapshots
Responsible for identifying, recording, registering and performing the correct troubleshooting of tickets as mentioned in the service catalog for each service.
Install, de-install and refresh all CTW Physical Server Equipment (IMAC Activities).
Perform any IMAC (Install, Move, Add,



Change) relating to Virtual Servers.
Perform evaluation and testing of any current Server Image.
Maintain and Support all CTW Servers.
Proactively Monitor and resolve issues reported in vCenter Alarms
Remediate CTW servers following issues found by SCOM monitoring services.
Robust knowledge on Microsoft Clustering
Advise End-Users/ SAP about missing patches and hot-fixes or any opportunity to migrate a Server to the latest standard.
Report Server uptime and Server Availability to Authorized Users.
Inform users about backups schedules / volumes.
Maintain an up-to-date list of Server Owners/Inventory.
Escalate relevant tickets to SAP SMEs and follow-up until closure.
Windows Server OS patching using SCCM, Chef.

Process Expectations
Follow agreed processes and procedures for ticket resolution.
Have Pro-active approach to identify, co-ordinate and resolve tickets
Be a

📌 Support Engineer Vmware/wintel Bengaluru
🏢 VARITE
📍 Bengaluru