Job Title: Fitness Cluster Manager

Employment Type: Full time (Work From Office)

Compensation: ₹50,000 – ₹70,000 per month (based on experience)

We are looking for an experienced and energetic Fitness Cluster Manager to oversee the operations, performance, and growth of multiple fitness studios/centres within the pilates studios.

The ideal candidate must have a solid background in the fitness industry along with a recognized fitness industry certification. The candidate should have hands-on experience in managing fitness teams, trainers, studio operations.

Candidates with experience in established fitness and wellness organizations such as Cult.fit, Anytime Fitness, Gold's Gym, Fitness First, or reputed fitness/Pilates studios will be preferred.

Manage, mentor, and monitor fitness trainers, studio managers, and other operational teams.
Track team performance, productivity, attendance, staffing.
Conduct regular performance reviews and provide coaching, feedback, and CME learning and development plans for trainers.
Support the recruitment, interviewing,



selection, onboarding, and training of fitness professionals and operational staff.
Ensure adequate trainer staffing and effective deployment across centres based on business requirements.
Drive customer service excellence and ensure a premium member/client experience across all locations.
Monitor customer feedback, complaints, retention, and service quality, and take corrective actions where required.
Coordinate with senior management to develop and implement operational strategies, processes, and best practices.
Conduct regular studio visits and audits to ensure compliance with company policies, operational standards, hygiene, and service protocols.
Prepare and share regular performance and operational reports with management.

Must-Have Qualifications & Experience
8+ years of experience in the fitness industry, with significant experience in fitness centre/studio operations or team

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