Job Summary We are hiring

Customer Support Executives for an

International Chat – E-commerce Seller Support process. Candidates with prior experience in

International Voice & Chat processes are preferred, especially those with experience in e-commerce/seller support .

Key Responsibilities Handle seller queries through international chat support . Assist e-commerce sellers with account, order, payment, listing, and platform-related concerns. Identify issues, troubleshoot effectively, and provide timely resolutions. Maintain professional and customer-focused communication. Meet defined quality, productivity, and process SLAs . Accurately document customer interactions and resolutions. Escalate complex or unresolved issues to the appropriate teams. Ensure a high level of customer satisfaction and service quality. Eligibility &

Requirements Minimum





1 year of experience in an International Voice & Chat Process.

Experience in e-commerce processes is preferred .

Seller

Support experience is mandatory. Candidates from any industry/domain with relevant seller support experience can apply. Excellent written and verbal English communication skills. Strong customer service and problem-solving skills. Comfortable working in rotational shifts. Willingness to work from office in Pune .

Why Join

Us? Opportunity to work on an international e-commerce process . Exposure to a global seller-support workplace. Company-provided cab facility. Growth opportunities within the customer support domain. In-house trainings provided by the professional

📌 Customer Support- Seller Support- Chat process (Pune)
🏢 PineQ Lab Technology
📍 Pune