- :Position: Customer Support Executive
- Location: Chennai
- Job Type: Full-Time | Onsite
- Experience: 0–1 years in sales support, customer support, or operations
- Languages Required: English & Tamil/Hindi preferred

About Us

At Artium Academy, we are committed to delivering exceptional learning experiences to our learners. We are looking for a proactive and organized Customer Support Executive to assist the sales team, coordinate with customers, and ensure smooth day-to-day operations.

Key Responsibilities

- Book trial classes and centre visits
- Call and convert leads via CRM
- Follow-ups and conversion tracking
- Assist walk-ins and batch allocation
- Coordinate with teachers and schedules
- Support the sales team with lead management and customer coordination
- Maintain and update CRM records accurately
- Handle customer queries and ensure timely resolution
- Prepare reports and manage documentation




- Coordinate internally with operations and academic teams

Key Skills Required

- Good communication and interpersonal skills
- Strong coordination and organizational abilities
- Basic knowledge of CRM tools and Google Workspace
- Customer-focused and problem-solving mindset
- Ability to multitask and manage follow-ups efficiently
- Qualifications: Any Bachelor’s Degree
- 1–3 years of relevant experience in sales support/customer support/operations

Why Join Us?
- Opportunity to work in a fast-growing organization
- Supportive and collaborative work environment
- Growth opportunities and learning opportunities

- Benefits: Health insurance
- Provident Fund
- Work Location: In person

📌 Customer Support Executive (Chennai)
🏢 Artium Academy
📍 Chennai