Job Title: Customer Support Executive Company: Roboson Location: Pune (Work from Office – Bibwewadi) Role Overview: We are looking for a Customer Support Executive to manage customer interactions across calls, chat, and email. The role involves resolving queries, ensuring customer satisfaction, collecting product feedback, and handling escalations effectively.

Key Responsibilities: Handle customer queries via phone calls, chat, and email in a timely and skilled manner Provide accurate information about products, orders,



and services Resolve customer issues and ensure a smooth support experience Collect and record customer feedback regarding products and services Identify recurring issues and share insights with the internal team Manage and resolve escalations with a solution-oriented approach Maintain proper records of customer interactions in the system Requirements: Fluent in English (spoken and written) Basic computer skills (typing, email, Excel) Good communication and problem-solving skills Ability to handle customers calmly and professionally Fresher or 0–2 years of experience in customer support preferred Salary: ₹14,000 – ₹18,000 per month Working Days: 6 days a week Shift: Day Shift What We Offer: Friendly and supportive work environment Learning and growth opportunities Immediate joining opportunity

📌 Customer Support Executive (Pune)
🏢 Aureava Brands Private
📍 Pune