Customer Support Engineer (Hyderabad)

Customer Support Engineer (Hyderabad)

11 Sep
|
Penster Technologies Private
|
Hyderabad

11 Sep

Penster Technologies Private

Hyderabad

Penster is an AI marketing app for doctors who run their own practice — dentists, dermatologists, ortho, IVF, physio, paediatrics, and more. It plans a month of content, produces the reels and posts, and publishes only after the doctor approves. It replaces the agency, the freelancer and the editor a solo clinic can't afford.

We're a small team. You will not be employee number 400 on a floor of 400.

- Make 60–90 outbound calls a day from our list of practising doctors and clinic owners
- Explain, in plain language, what Penster does for a clinic like theirs — different pitch for a dentist than for a dermatologist
- Walk a doctor through installing the app and setting up their clinic, live on the phone
- Follow up on WhatsApp, book demos, and stay on a lead until it converts or dies
- Log every call and outcome in the CRM the same day
- Tell the product team what doctors actually object to. You'll hear it before anyone else does.

Must have Hindi and English fluency — both, spoken.

A polished,



professional phone manner - Doctors are busy and get pitched constantly. You get about eight seconds.

Comfort with technology - You'll be guiding someone through an app install, a login and an upload while they're between patients. If you can't do that without a script, this role won't work.- Willing to make cold calls every day and be told no most of the time- 0–3 years' experience. Freshers are welcome if the above is true.

Robust plus

- A third language: Telugu, Tamil, Kannada, Marathi, Malayalam, Bengali or Gujarati- Prior tele-sales in healthcare, edtech, insurance or SaaS- You already use Instagram or YouTube seriously and understand why content works- Familiarity with a CRM

Not a fit if

- You want a fixed script to read- You're looking for inbound support or a chat/email role- You're uncomfortable being measured on installs and activations every week

Pay: From ₹14,779.65 per month

Work Location: In person

📌 Customer Support Engineer (Hyderabad)
🏢 Penster Technologies Private
📍 Hyderabad

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer support engineer (hyderabad) / hyderabad

Subscribe to this job alert:

Get the latest job offers by email for: customer support engineer (hyderabad) / hyderabad