Shift- Night Shift only

Responsiblities

Answering phones and explaining the product and services offered by the company.

Contacting existing customers as well as prospective customers using scripts.

Obtaining customer information and other relevant data.

Asking questions to the customer and understanding their specifications.

Resolving queries and issues related to the products and services.

Maintaining the database of the customers on a regular basis.

Suggesting solutions based on customer s needs and requirements.

Complete daily call targets in a timely manner.

Maintain customer data in CRM.

Lead conversion.

To write down key information provided by the customer and follow up with them on a regular basis.

Job Requirement

Work in BPO / Call Center environment





Rotational shifts & Weekly off

Age Bracket (18-35 Years)

Minimum Qualifications- Graduation / 12th pass

Experience 0-5 Years

Technical Skills-

Computer Knowledge & Operating skills

Typing Speed should be good min 20 WPM

Languages

English

Hindi

Marathi

Other Languages (Tamil, Punjabi, Kannada, etc.)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Associate (Pune)
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