Job Requirements Job Title: Customer Service Executive

Company Name: Infosys

Location: Pune

Salary: Competitive salary range per annum

Qualification

- High school diploma or equivalent
- 0 - 5 years of customer service experience

Join Infosys as a Customer Service Executive in Kolkata, West Bengal, and become an integral part of our customer support team. Whether you are a seasoned skilled or just starting your career, if you are passionate about delivering exceptional customer care, we invite you to apply.

Key Responsibilities

- Provide outstanding customer service through various channels, including chat and phone.
- Assist customers with inquiries, troubleshooting, and issue resolution.
- Maintain meticulous customer records and documentation.
- Collaborate effectively with team members to meet and exceed service targets.
- Create positive and lasting customer experiences.

Qualifications

- High school diploma or equivalent.
- While previous customer service experience is an advantage, we welcome candidates without prior experience.
- Exceptional communication and problem-solving skills.




- Ability to excel in a fast-paced, customer-centric environment.
- Eagerness to learn and adapt to emerging technologies.
- Join Infosys and embark on a fulfilling career in customer service. We offer a competitive annual salary ranging from 2.25-4.5 Lacs per annum, based on experience and performance.

FAQs 1Q: What qualifications are required for this role? A: We require a high school diploma or equivalent. Previous customer service experience is advantageous but not mandatory.

2Q: What is the salary range for this position?

A: The salary for this position is competitive and will be discussed during the interview, contingent on experience and performance.

3Q: Is prior customer service experience necessary?

A: While previous experience is beneficial, we encourage individuals with various experience levels, including freshers, to apply.

4Q: What is the work location for this position?

A: The role is based in Kolkata, West Bengal.

📌 Customer Service Executive - Infosys - Pune (Marunji)
🏢 VIHU
📍 Marunji