Job Description Job Summary
NWe are looking for experienced and customer-focused Customer Service Executives to join our team for an international process.
NThe ideal candidate should have a minimum of 1 year of experience in International Voice or Chat Customer Service and should have excellent communication and customer-handling skills.
N Key Responsibilities
N
n
Handle customer queries through International Voice or Chat support . N
Understand customer requirements and provide accurate solutions. N
Respond to customer queries professionally and within the required time. N
Resolve customer concerns and complaints effectively. N
Customer-focused and professional. N
Confident while communicating with international customers.



N
Positive at handling customer queries and resolving issues. N
Maintain accurate records of customer interactions. N

n Requirements
N
n
Excellent verbal and written communication skills. N
Solid customer-handling and problem-solving abilities. N
Positive listening and interpersonal skills. N
Basic computer knowledge. N
Willingness to work in rotational/UK shifts, if applicable. N
Candidates with international customer service experience will be preferred. N

n

📌 Customer Service Executive International Chat Process Surat (India)
🏢 WNS
📍 India