11 Sep
|
Starventures group
|
Noida
11 Sep
Starventures group
Noida
Roles and Responsibilities
- Manage CRM data, ensuring accuracy and up-to-date information.
- Handle customer queries via email, phone calls, and face-to-face interactions.
- Resolve customer complaints and concerns in a timely manner.
- Provide excellent communication skills to build solid relationships with customers.
- Utilize MS Office tools (Excel) for documentation purposes.
- Must be able to prepare documentation like allotment letters, maintenance charges etc
- Handle basic ERP tools for CRM
Desired Candidate Profile
- Excellent verbal communication skills for effective customer handling.
- Strong calculation skills for resolving complex issues.
📌 Crm Manager (Noida)
🏢 Starventures group
📍 Noida