Role & responsibilities

- Prepare and maintain workplans, implementation schedules, responsibility matrices, and progress trackers for NDTS activities.

- Coordinate meetings, workshops, consultations, webinars, reviews, and stakeholder engagement activities.

- Maintain action trackers, issue logs, risk registers, decision records, and escalation trackers.

- Follow up with PMU members, Government departments, States, industry bodies, and implementation partners on agreed actions.

- Support preparation of progress reports, presentations, meeting minutes, dashboards, and review notes.

- Assist the Team Lead in monitoring milestones, deliverables, dependencies, and implementation risks.

- Track the 100-day plan, annual action plans, and NDTS roadmap milestones.

- Coordinate communication, stakeholder outreach, and change management activities.

- Support preparation and dissemination of awareness material, newsletters, advisories, FAQs, and outreach content.

- Coordinate capacity-building programmes, workshops, webinars, training, and knowledge-sharing initiatives.

- Prepare and maintain training calendars, SOPs, toolkits, user guides, and programme documentation.

- Maintain programme dashboards, KPI trackers, reporting calendars, and status reports.

- Support audits, evaluations, assessments, and programme reviews through coordination and documentation.

- Maintain repositories of project documents, knowledge products, best practices, implementation learnings, and stakeholder inputs.

Provide day-to-day programme management,



coordination, documentation, and operational support for NDTS implementation.

Preferred candidate profile

- Experience in designing, developing, testing, and maintaining web and enterprise applications.

- Experience in programme management, PMO operations, project coordination, government consulting, implementation support, or digital transformation initiatives.

- Experience in preparing project plans, monitoring progress, managing deliverables, coordinating stakeholders, and supporting programme governance activities.

- Experience in organizing workshops, consultations, training programmes, capacity-building initiatives, and multi-stakeholder engagements.

- Familiarity with monitoring frameworks, reporting mechanisms, dashboard preparation, risk tracking, and issue management processes.

- Experience working with Government departments, public sector programmes, multi-agency initiatives, or large transformation projects would be desirable.

Robust documentation, communication, stakeholder coordination, follow-up, and organizational skills.

Mandatory

- Bachelors degree in engineering, Technology, Management, Business Administration, Public Policy, Economics, Tourism, or related discipline.

- 8+ years of relevant Industry experience.

Desirable

- MBA/PGDM, masters in management, Public Administration, Project Management, or equivalent

Certifications in Project Management (PMP/PRINCE2), PMO, Agile, Change Management, or related areas

📌 Consultant | Programme Operations Manager (New Delhi)
🏢 National Institute for Smart Government (NISG)
📍 New Delhi