Job Summary:

The incumbent will support the North America Commercial team with analytical insights, pricing support, internal communication, and operational coordination. The role will focus on commercial analytics, forecast and SAP plan tracking, churn and cross-sell performance, custom offer preparation, and structured collaboration with Key Account Managers (KAMs), Regional Leads, Customer Service, Supply Chain, and Business teams. This position will primarily support the top 10–12 key UPL brands.

JOB DUTIES & RESPONSIBILITIES:

Commercial Analytics & Reporting

· Review monthly Cross Sell and Churn opportunities for the top 10 products by account/region and update Regional Leads and KAMs with actionable insights.

· Track and report forecast vs. actual trends, SAP plan variances, product-level performance, and highlight significant gaps or risks.

· Build and maintain dashboards, trackers, and analytical views in Excel or Power BI for the NA Leadership team.

· Conduct pricing analytics, margin evaluation, and discount impact analysis to support decision-making.

· Provide micro market, state-level, and product-level analytics to support NA strategic priorities.

· Develop and maintain presentation materials in PowerPoint for internal meetings and leadership reviews.

· Support ad-hoc analytical and operational requests from Commercial Leadership.

Internal Coordination & Commercial Support

· Review Order fulfilment status weekly and communicate gaps or delays with KAMs, Regional Leads, Customer Service, and Supply Chain.





· Maintain regular updates to the North America Sales and Business teams on product performance, pricing actions, customer-level status, and supply availability.

· Coordinate with KAMs/Regional Leads to consolidate account-level needs, data requests, or follow ups.

· Prepare customer-specific pricing reports, custom offers, and pricing analytics by product, account, and region in partnership with the Pricing team.

· Support monthly and quarterly Business Review documents with structured inputs across sales gaps, supply status, churn updates, forecast variance, and top product performance.

· Ensure data accuracy and consistency across SAP, CRM, commercial reports, and internal trackers.

· Partner with Supply Chain to align inventory expectations, highlight risks on key products, and share timely updates with the business.

QUALIFICATIONS:

· Proficiency in MS Office (MS Excel, PowerPoint and MS Outlook, in particular) & Power BI

· 3+ years in working with Data Analytics, Customer Service or Sales Function

· Attention to detail and problem-solving skills

· Excellent written and verbal communication skills for the US market / customer base





· Solid organizational and planning skills in a fast-paced environment

· Collaborative mindset and experience of working with diverse teams

KEY COMPETENCIES:

Adaptability & Resilience:

Recognizes and is open to changing circumstances and alters behavior and scales up as necessary; increases personal awareness and appreciation of individual and cultural differences to create an open, inclusive, and accepting workplace.

Entrepreneurial Mindset:

Has a creative mindset and ability to think holistically, takes calculated risks and maximizes opportunities. Having a Solution Mindset and positive outlook.

Results Orientations

: Takes action, pursues goals with persistence and achieves results; communicates goals and vision to the team to drive enthusiasm and ambition.

Execution Excellence:

Enhances the speed of execution and builds efficiency in processes, systems, and people; has sharp focus on quality-orientation.

Strategic Orientation:

Demonstrates knowledge of the social, economic, and environmental factors and how they impact the business. Identifies key issues that could impact the business and develops strategy through an analytical lens / design thinking.

Building Teams and Talent:

Empowers colleagues through knowledge sharing and delegation, quickly establishing rapport; provides recognition for achievements and accomplishments.

Customer Centricity:

Understands the customer needs and pain points, fulfills the needs and expectations by focusing on creating value for customers.

📌 Commercial Excellence Analyst – US Ag || 6pm - 3am (Pune)
🏢 Digital Business People
📍 Pune