Customer Interaction:

· Answer customer questions by phone or email about their investments, account details, and transactions.

· Help customers fix issues with their accounts, transactions, or statements.

· Start calls with a friendly greeting and make things easy for customers by working with the OPS team and asking the right questions.

Issue Resolution:

· Fix complaints and mistakes quickly.

· Work with internal teams, fund houses, and banks to solve customer problems smoothly

Customer Relationship Management:

· Build valuable relationships with clients by giving timely help and updates.

· Follow up on pending transactions and documents to keep things moving smoothly

- Candidate with a hospitality & finance background will be preferable
- Candidate with so much skip in their career will not be a good fit for this role

Please send your cv to [email protected]. After receiving CV's we will contact you directly. Do not call on company website number.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks

- Health insurance

Work Location: In person

📌 Client Support Associate (Kolkata)
🏢 Shree Rama International
📍 Kolkata