11 Sep
|
Abn Tracom India Private
|
Kolkata
11 Sep
Abn Tracom India Private
Kolkata
Develop and maintain robust, long-term relationships with existing and prospective clients. Act as the primary point of contact for client queries, requests, and concerns. Understand client requirements and provide suitable products, services, or solutions.
Ensure timely resolution of client issues and coordinate with internal teams when required. Regularly follow up with clients to understand their satisfaction and changing requirements. Identify opportunities for upselling, cross-selling.
Maintain accurate records of client interactions, requirements, and follow-ups. Prepare client reports, presentations, proposals, and business updates as required. Monitor client accounts and ensure timely completion of deliverables.
Handle client feedback professionally and implement improvements where appropriate.
📌 Client Relationship Manager (Kolkata)
🏢 Abn Tracom India Private
📍 Kolkata