About the jobKey responsibilities

1. Follow up with clients after orders are placed.
2. Maintain regular communication with existing clients.
3. Provide effective after-sales service and support.
4. Understand and resolve client questions, queries, and concerns.
5. Coordinate with clients from order placement through payment collection.
6. Collect genuine feedback from clients and communicate relevant feedback internally.
7. Handle client complaints and escalate issues to the concerned team when necessary.
8. Explain company products and services to clients.
9. Ensure timely follow-up and resolution of client requirements.
10. Build long-term relationships with clients through professional and responsive communication.

Skill(s) requiredChatGPTGoogle DocsGoogle SheetsInternetMS-Office

Who can apply

Only those candidates can apply who:
1. are from Pune only

Other requirements
1.



Excellent verbal and written communication skills

2. Polite and skilled approach
3. Strong follow-up ability

4. Proactive and responsible attitude
5. Good listening and problem-solving skills
6. Ability to understand client requirements
7. Comfortable communicating over phone calls and messages
8. Willingness to learn about products and services
9. Basic computer skills with hands-on knowledge of Google Sheets, Google Docs, Gmail, and MS Excel, data entry, updating follow-up trackers, and using online communication and business tools.
10. Knowledge of CRM or order management software is an advantage; willingness to learn is essential.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Client Relationship Executive (Pune)
🏢 Ojas Brothers
📍 Pune